Hello Peeps, Recently I was configuring vRA 7.4 at a customer’s place and came across an issue where the vRA appliance tries to talk to the external SQL server and fails with an error.
Here is the error:
After digging into the logs on both vRA and on the SQL server, here is what was determined as the issue
The SQL server has TLS 1.0 disabled and the vRA appliance was trying to communicate to the SQL server using TLS 1.0 instead of TLS 1.2 as the client has disabled TLS 1.0 on all its windows servers.
Troubleshooting steps tried:
Tried enabling TLS 1.0 and its Ciphers on the SQL server with no success
Checked with the Firewall team and they said that there is no firewall between the vRA appliance and the SQL server
Tried this in a different environment and it worked fine, just doesn’t work in the dev environment.
This issue is not yet resolved. Will provide more info when this issue is resolved.